Delete Your LoanDock Account
Account deletion request instructions
How to Request Deletion
- Send an email from your registered email address to sumitkapaisa@gmail.com.
- Use the subject: LoanDock Account Deletion Request.
- Include your registered mobile number and a short request to delete the account.
- Do not send OTP, password, PIN, full card number or unnecessary sensitive documents.
Verification
We may verify that the request came from the account holder. Additional limited information may be requested solely to prevent unauthorised deletion.
What May Be Deleted
Subject to applicable law and operational requirements, profile information, app preferences and data not required for legal or regulatory purposes may be deleted or anonymised.
What May Be Retained
Consent records, fraud-prevention records, transaction records, grievance communications and data required by the lending partner, regulators, courts or applicable law may be retained for the legally required period.
Active Loan Applications or Loans
For an active application or loan, contact Salora Capital Limited using the Lending Partner page. Account deletion cannot be used to avoid payment or other contractual obligations.
Processing Time
Requests are reviewed within a reasonable period after successful verification. You will be informed if legal or regulatory retention prevents complete deletion.
Contact
Email: sumitkapaisa@gmail.com
Phone: +91 87258 25159
Grievance Officer: Sunny Kumar